Delivery Methods

 

Delivery method	Country	Cost	Delivery Time
Omniva parcel terminals	Latvia	€2,99	Up to 3 working days
	Lithuania	€2,99	Up to 4 working days
	Estonia	€2,99	Up to 4 working days
DPD Pickup points	Latvia	€2,99	Up to 3 working days
	Lithuania	€2,99	Up to 4 working days
	Estonia	€2,99	Up to 4 working days
Venipak Pickup points	Latvia	€2,99	Up to 3 working days
	Lithuania	€2,99	Up to 4 working days
	Estonia	€2,99	Up to 4 working days
Venipak - contactless courier delivery	Latvia	€2,99	Up to 2 working days
	Lithuania	€2,99	Up to 2 working days
	Estonia	€2,99	Up to 3 working days

FREQUENTLY ASKED QUESTIONS

How soon will I receive my order? 

After receiving your payment, we will send the order on the same or next business day.

Usually delivery with Omniva parcel terminal takes up to 2 working days. Venipak, in turn, delivers orders the next business day after receiving them from our warehouse. 

How can I get free shipping? 

If the amount of your order is over €35 (VAT included), we will deliver the order free of charge, regardless of the type of delivery you have chosen. 

How can I track my order?

You will receive an order dispatch confirmation e-mail with the order tracking number and a link to view this information. 

If you want to follow the shipment, please come to us on the order tracking page and enter the order tracking number you received in the email.

Where can I find a list of current Omniva parcel machines?

Please visit Omniva homepage, where you will be able to find all parcel terminals to which we can deliver orders in Latvia, Lithuania and Estonia. 

Will the courier contact me before arrival?

Yes, before the order is delivered, the courier will contact you by the phone number you provided in your profile. 

I received damaged / incorrect goods. What should I do in this situation?

In these rare cases, please contact us by email or phone and we will make sure the situation is resolved as soon as possible.

Please also visit Return page for general information.